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Translator / Insurance Agent Administrator

Tokyo, Japan

Business Development

Role: Translator / Insurance Agent administrator

Location: Trov office, Tokyo

Reporting to: Trov Japan, Operations Director

Background:

Trov is a global insurtech that is reinventing insurance for the mobile generation by making it simple, flexible & transparent. Trov has designed, built, & launched the world’s leading on-demand insurance platform powering products that span across home, renters & mobility.

About the Role:

We are seeking a Translator / Insurance Agent administrator for ongoing operations with our team in Japan. This includes English - Japanese translation and interpretation and support of day-to-day administration of Trovs insurance agent operations in Japan. The role encompasses meeting interpretation between partners, meeting minutes, document translation, support of insurance agent administration and agent billing. The likely candidate will have operational experience in insurance (including call center), strong communication skills, exceptional attention to detail & a proven capacity to work autonomously in a remote capacity.

For consideration, please submit both a Japanese and English CV. 

Your main responsibilities will include:

The candidate will be accountable for the following tasks:

  • Interpreting various meetings between English and Japanese as required, and keeping records of them.
  • Assist with the translation work required for our product localization process
  • Assist day-to-day Agent administrations including Agent billing.
  • Support the operation of Customer Support Desk and backup the Operation Director.
  • Work with cross-functional teams across the business including finance, analytics team, & engineering to build & scale products

You have/are: 

  • 3+ years P&C insurance experience (Insurance company/Insurance Agent) in the Japanese market
  • Financial literacy - ability to understand insurance agent billing procedures
  • Self-starter with the ability to think on their feet & respond quickly to resolve issues
  • Strong communication skills & ability to work with remote teams
  • Strong computer skills
  • Basic Insurance Agency Qualification (preferable - required after join)

You’ll stand out from the crowd if you have/are:

  • Fluent written & spoken Japanese
  • Fluent written & spoken English

What we offer:

  • Paid medical benefits for you and your family
  • Competitive salary and equity
  • The latest tech and tools to get the job done your way
  • Flexible and remote working when needed
  • Unlimited PTO policy, paid holidays, and your birthday off

About Trov

Trov is reinventing insurance for the mobile generation by making it simple, flexible & transparent. Trov is headquartered in the San Francisco Bay Area. For more information visit www.trov.com.

At Trov, we have an agile & insight driven approach to the work we do, responding quickly to customer & market needs. Trov has a vibrant culture, with two-thirds of the team (primarily engineering) working remotely outside of SF Bay Area HQ, including several cities in the US, Canada, UK, Australia & Japan. The team at Trov works exceptionally hard, but also supports the varying needs of different people via a flexible work structure using the latest collaborative work software.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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