KnightBrook Insurance Company
4751 Wilshire Blvd, Los Angeles, CA 90010 888-333-8198
TERMS OF PROTECTION
DISTRICT OF COLUMBIA AMENDATORY ENDORSEMENT
The Claims limit provision is deleted in its entirety and replaced with the following:
For Accidental Damage/Mechanical Breakdown, a maximum of two (2) claims is allowed over a twelve (12) month period. Each claim cannot exceed the replacement value of the item at the time of the claim. The replacement value is calculated as the cost to US of replacing YOUR PROTECTED ITEM.
In the event WE replace YOUR PROTECTED ITEM, PROTECTION for the item will cease immediately and at that time, WE will notify YOU that YOUR coverage for the item has been terminated and no further premiums are due. If YOU want to PROTECT the replacement item, YOU will need to purchase PROTECTION for the replacement item through the Trōv application (see ‘Managing YOUR PROTECTION’).
The We may stop your protection provision is deleted in its entirety and replaced with the following:
We may stop your protection
Should YOU fail to make YOUR payment when due on the first (1st) of each month, WE will email YOU to notify YOU that payment has not been received and, WE will give at least thirty (30) days notice of cancellation. During this thirty (30) day notice period WE will re-attempt to charge YOUR nominated payment method on file. If we are unable to collect payment during this thirty (30) day notice period, WE will CANCEL YOUR TERMS OF PROTECTION on the thirty first (31st) day. WE will notify YOU by email to confirm the CANCELLATION of YOUR TERMS OF PROTECTION. If allowed by applicable law, WE may deduct outstanding premium from a claim payment or refuse to pay any pending claims that have occurred during a protection period in which the premium due was not paid.
If WE are no longer able to source replacement parts or replacements for YOUR item, WE may send YOU a non-renewal notice that YOUR item is no longer eligible for PROTECTION.
The Arbitration Agreement provision is deleted in its entirety and replaced with the following:
After any dispute, claim or controversy arising out of or relating to this TERMS OF PROTECTION or the breach, termination, enforcement, construction, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, the dispute, claim or controversy may, upon written agreement by YOU and US be determined by final and binding arbitration in the District of Columbia. We both waive the right to resolve any dispute, claim or controversy arising out of or relating to this TERMS OF PROTECTION by a judge and/or jury. We also agree not to participate as a class representative or class member in any class action litigation, any class arbitration or any consolidation of individual arbitrations against each other.
The arbitration shall be in accordance with District of Columbia law. Judgment on the Award may be entered in any court having jurisdiction. This TERMS OF PROTECTION and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the District of Columbia, exclusive of conflict or choice of law rules.
The parties shall maintain the confidential nature of the arbitration proceeding and the award, except as may be necessary to prepare for or conduct the arbitration hearing on the merits, or except as may be necessary in connection with a court application for a preliminary remedy, a judicial challenge to an award or its enforcement, or unless otherwise required by law or judicial decision.
Should YOU remain dissatisfied following OUR final written response, YOU may refer YOUR case to the Department of Insurance for YOUR state of residence at the address below. The Department of Insurance is the governing body that arbitrates on complaints about general insurance products. This does not affect YOUR right to take legal action.